THE FRENCH GOVERNMENT CHOOSES BLUSPARK

to efficiently manage the government's real estate assets

70% decrease in the number of complaints about cleaning services with an 83% reduction in the processing time for each of these complaints

The platforms (facility, PFRAs, consolidation at the national level) made accessible via a single application to manage all the buildings

Implementation of a global, multi-service and multi-technical platform with no limit on volume, service providers and users

Context

The French state is facing many dysfunctions in the execution of services related to buildings.

A lack of maintenance of public buildings. Degradation of both the state's real estate assets and its ability to provide a comprehensive public service.

Challenge #1

How to manage the State's real estate assets efficiently?

How to implement a unique, user-friendly, easy-to-use, state-of-the-art solution that grows with the needs of the state's centralized purchasing platforms?

Nous aidons les directeurs de services des collectivités à mieux gérer leurs services, à mieux contrôler le travail des agents et répondre aux besoins de leurs citoyens via notre application.

Solution

The Bluspark application makes it easy to improve :

	Quality: through photos and explanations of reports
	Time: it is possible to track the average time taken to respond
	The cost of building maintenance services

Results

	Implementation of a global, multi-service and multi-technical platform with no limit on volume, service providers and users
	The platforms (facility, PFRAs, consolidation at the national level) made accessible via a single application to manage all the buildings
	70% decrease in the number of complaints about cleaning services with an 83% reduction in the processing time for each of these complaints

Créé en 2018, Bluspark est un outil simple et collaboratif destiné aux collectivités qui permet à la fois de maîtriser la communication au sein de votre écosystème et d'améliorer la qualité de vos services techniques.

The reporting system is very efficient and fast, with no retyping and/or loss of data.

- Emeline BONNEREAU
General Secretary of the Loire Atlantique Department

Bluspark, is...

a simple and collaborative application with personalized support to improve the quality of your services.

Bluspark, 17 rue Rodier, Paris, Île de France 75009, France